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AI, financial services and smarter chats: Kunal Shah reveals the next 3 bets of WhatsApp

The new global CEO of WhatsApp Kunal Shah revealed the company wants to make features like voice notes, stickers "simpler and more expressive" and want to let users complete more purchases in the ecosystem along with AI for bookings. The po

MediaNama Thu, 12 Nov 2026 11:48
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